FAQS?

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FAQS?

Although we try very hard to cover all areas of our business, there still may be some questions that you may need to ask us. Here are some frequently asked questions that may hopefully help your cause before ordering from us.

How long does it take to produce a canvas?

We usually need approximately 3-4 working days for producing your finished canvas art.

Do you sell gift vouchers?

Yes, we have a number of gift vouchers for various amounts, which make the perfect gift if you are stuck for ideas for any present. For more information on our great vouchers please click here.

Do you offer photography as a service and at what price?

Yes, if you are not happy with any of your own photos, we offer a home photographic service, starting from £50.00. Please call us to discuss this further.

Do you produce canvases purely of children?

No, we can produce all kinds of canvases, such as wedding photos, landscapes, family or pet portraits plus anything else you may have in mind.

How much is delivery?

Your canvas will be hand delivered free of charge (within a 5 mile radius of the Croydon area). If you need it sent elsewhere in the UK, then a standard delivery charge will apply.

Can you help us choose what style and colours to go for?

Yes, if you are unsure, we offer a FREE consultation to help you decide what best suits your home or office surroundings.

Can you remove, adjust colour or enhance our photos?

Yes, we offer this service at no extra charge to you. So, if you want to add a different background, recolour a shirt or even delete part of your image, you only need to ask.

Do you only produce the sizes mentioned in this brochure?

No, we can do most sizes up to 40 inches wide by 72 inches in length.

Do you offer discounts?

Yes, depending on your order. Please call for more information.

How do I pay?

You can pay us by cheque or cash on delivery.

How long will my canvas last?

Your artwork should stay fade resistant for up to 75 years. Stretcher wedges are included in every corner of the canvas, see photo (c) above. These are to ensure the canvas remains fi rm around the frame. If your canvas does begin to sag, just tap these slightly into each corner which then tightens the whole canvas.

Can my canvas be hung outdoors?

No. Although all our canvases are spray coated with a clear protective lacquer, they should only be displayed indoors.

What is a Gallery Wrap?

Your canvas can be produced in one of two formats, “Gallery Wrap” or “Box Canvas”. A Gallery Wrap is the most popular way of mounting any canvas, as the image folds around all of the edges of the frame. A Box Canvas is a more modern approach, as the photographic image is displayed just on the front of the canvas, with all of the edges of the frame remaining in plain white.

Does my canvas art come ready to hang and how deep is the canvas away from the wall?

Yes, all of our canvas arts come ready to hang and are 38mm (deep) away from wall.

Do you supply canvas art to trade or commercial customers?

Yes, we are happy to supply to all trade customers ie. interior designers, architects, art galleries, photographers, retail outlets etc.

Do you only print on canvas?

No, we can print on numerous materials such as glossy photo paper, fine art paper, vinyl, clear adhesive film plus many more.